Claim online now through Cover-More’s easy, 5-step process:

  1. Describe the incident
  2. Enter your expenses or losses
  3. Upload any supporting documents
  4. Provide your bank details
  5. Review and finalise your claim

You can save and return to an incomplete claim for up to 28 days.

Once you've lodged your claim, Cover-More will update you on how it's progressing within 10 working days.

Follow up an existing claim.

Log in to https://claims.covermore.com.au

Cover-More understand that as a result of your incident, you might already be out of pocket. That's why Cover-More try to process claims as quickly as possible.

You'll hear from Cover-More within 10 working days from the time they receive your claim.

To check your claim's progress, log into Cover-More’s online claims centre or contact them for more details.

Footnotes:

Limits, sub-limits, conditions and exclusions apply. Any advice provided is general only and does not consider your needs or financial situation. To see if the product is right for you, always consider the Product Disclosure Statement and Target Market Determination.

Cover is subject to limits, sub-limits, conditions, and exclusions in the PDS. Travel insurance issued by Zurich Australian Insurance Limited (ABN 13 000 296 640, AFSL 232507), arranged and administered by Cover-More Insurance Services Pty Ltd (ABN 95 003 114 145, AFSL 241713), and promoted and distributed by Insurance Australia Limited (ABN 11 000 106 722; AFSL 227681) trading as CGU Insurance and its distribution partners (including Australian Mutual Bank Ltd (ABN 93 087 650 726; AFSL 236476)). Any advice provided is general only and does not take into account your individual objectives, financial situation or needs. Consider your own needs and the Combined PDS/FSG available from here to decide if this product is right for you. For information on the Target Market and Target Market Determinations visit here.

Covid-19 Cover Disclaimer

1 Medical cover will not exceed 12 months from onset. Medical evacuation cover subject to claim approval. 
2 Conditions and limits apply to COVID-19 cancellation cover. Cancellation cover applies to the International and Domestic Comprehensive policies. See here for more information.
3 Cover is for reasonable Additional accommodation expenses (room rate only) and Additional transport expenses. Conditions apply to COVID-19 additional expense cover. See here for more information.