Digital Banking

• Make sure you are registered for Internet Banking. If you are not, please register using this form
• Download the mobile app and register using your member number and Internet Banking password
• Choose a PIN or pattern to login to the app, or set up biometric login.

Our mobile app is supported for use on Android (Android Kit Kat 4.4 or above) and Apple (iOS 6.0 or above) mobile devices. Keep in mind, it’s important to keep your mobile app up to date to ensure you’re able to access the full range of features, as well as any upcoming enhancements coming down the track.

With our app you can transfer money between your accounts, pay bills via BPAY and pay someone using their BSB and account numbers or PayID.

Adding a card to Apple Pay is different depending upon device:

Phone

• Open the Wallet app
• Tap the + in the upper right corner, follow the prompts
• Add the card details by either:
  • Entering the card’s security code to add the credit or debit card you use with iTunes
  • Using the camera to capture the card information
  • Typing the card details in manually

Apple Watch

• Open the Apple Watch app on your iPhone
• Tap Wallet & Apple Pay and then Add a new Credit or Debit Card, follow the prompts
• Add the card details by either:
  • Entering the card’s security code to add the credit or debit card you use with iTunes
  • Using the camera to capture the card information
  • Typing the card details in manually

iPad

• Go to Settings
• Tap Wallet & Apple Pay and then Add Credit or Debit Card, follow the prompts
• Add the card details by either:
  • Entering the card’s security code to add the credit or debit card you use with iTunes
  • Using the camera to capture the card information
  • Typing the card details in manually

Pay with iPhone with Face ID:

• To use your default card, double-click the side button, then glance at your iPhone to authenticate
• with Face ID, or enter your device passcode.
• Hold the top of your iPhone within a few centimetres of the contactless reader until you see Done and a tick on the display.

Pay with iPhone with Touch ID:

• To use your default card, rest your finger on Touch ID.
• Hold the top of your iPhone within a few centimetres of the contactless reader until you see Done and a tick on the display.

How to use Apple Pay link: support.apple.com/en-au/HT201239

• Wake your phone by tapping the home or power button
• Hold the back of your smartphone over the contactless symbol at checkout when prompted by the cashier
• If the transaction is over $100 you will need to enter your card PIN at the terminal
• Confirm with the merchant that the Google Pay transaction has been accepted and collect your receipt
• To make a purchase in a mobile app, select Google Pay at checkout. Your card and address details will be automatically added

• Initiate Samsung Pay by either swiping-up from the home button or opening the Samsung Pay app from the home screen.
• Select your Australian Mutual Bank Visa Debit or Credit Card by swiping left or right.
• Verify your Biometrics and touch your phone to either the card reader or NFC reader to complete the transaction. Alternatively, enter your 4-digit Samsung Pay PIN if you have chosen not to use the biometric feature.

Please note that you must wait until the verification is over before touching your phone to the reader or an error might occur.